MyAccount+

Effortlessly manage your tenancy with MyAccount+, an innovative digital assistant tailored for ForHousing tenants. This intuitive platform provides a seamless experience for renters seeking to control various aspects of their tenancy directly from their smartphones.

As a tenant, the ability to swiftly report anti-social behavior (ASB) and neighborhood issues contributes to a pleasant community environment. Communicating with management is straightforward with the dedicated contact feature, and feedback is highly valued, whether it's a compliment, suggestion, or service complaint.

Tracking and managing finances is also stress-free with the platform. Stay informed with an up-to-date rent balance and transaction records. The convenience of paying rent through the app and handling rent inquiries, including refund requests, Direct Debit setups, and payment card issues, is unmatched.

A particularly noteworthy feature is the repair reporting system, which is complemented by a comprehensive history log, ensuring maintenance matters are well-managed. It also facilitates personal detail updates, including contact information, profile adjustments, and communication preferences. View household members with ease and understand the process for giving notice within the platform.

The digital assistant simplifies the process of requesting permissions for various home-related activities – from starting a home business to making improvements or installing equipment such as satellite dishes and water meters.

MyAccount+ places tenancy management at your fingertips, enhancing the living experience with a host of convenient features designed to accommodate an on-the-go lifestyle.